S2P Operating Model: Ownership Before Rollout
The real S2P break lives between ownership, handoffs, and decisions.
The signal
Regions, process owners, procurement, finance, and IT often enter S2P work with different definitions of success.
Why it breaks
The signal appears in exceptions, delayed approvals, local workarounds, and escalations that nobody formally owns.
What to do next
Define decision rights, business ownership, process governance, and handoff accountability before scaling the tool conversation.