01
What triggered the need for clarity?
02
Where does the break show up most visibly?
03
How clear is ownership today?
04
What happens when the issue appears?
05
How mature is the process architecture?
06
Where is decision friction strongest?
07
How strong is the Category / Sourcing / Business Partner collaboration?
08
What role does technology or AI play today?
09
How broad is the problem?
10
What would make the next step valuable?
11
How urgent is this?
12
What would you prefer as the first move?