Commercial clarity
Terms for paid advisory sessions.
Concise rules for paid entry formats, payment, rescheduling, cancellations, preparation, confidentiality, and outputs.
01
Scope of Paid Sessions
Paid sessions are focused advisory formats with defined duration, scope, and output. They are not open-ended consulting projects, formal audits, legal opinions, financial opinions, tax advice, or compliance opinions.
- Value Snapshot™ focuses on one KPI, one execution lever, and one executive insight.
- Open Advisory Hours™ are senior advisory sessions for specific procurement, S2P, operating model, governance, or execution challenges.
- Executive Diagnosis and System Review formats are designed to clarify execution breaks, decision ownership, governance gaps, and next moves.
02
Payment
Payment is required during booking unless explicitly agreed otherwise in writing. A session is confirmed only after the booking and payment process has been completed.
- Prices are shown in euros.
- Payment may be processed through the booking provider or payment provider connected to the booking flow.
- Prices may change for future bookings, but already confirmed bookings are not changed retroactively.
03
Rescheduling
Clients should request rescheduling as early as possible, preferably at least 24 hours before the scheduled session. Rescheduling should be done through the booking confirmation link where available or by contacting KULIC Advisory.
04
Cancellation and No-Show
Because paid sessions reserve senior advisory capacity, late cancellations and no-shows may not be eligible for a refund. If a client does not attend a scheduled session without prior notice, the session may be treated as completed for booking and payment purposes.
Exceptions may be considered at KULIC Advisory's discretion in cases of genuine emergency or technical disruption.
05
Refunds
Refunds are not automatically granted after a session has taken place. If KULIC Advisory cannot deliver a confirmed session, the client may be offered a rescheduled session or a refund.
For Value Snapshot™ sessions, if no meaningful execution signal can be identified from the information provided, KULIC Advisory may offer one additional focused review at no additional advisory fee.
06
Client Preparation and Information Quality
The value of a session depends on the quality of information provided before and during the session. Clients are responsible for sharing accurate, relevant, and non-confidential information unless a separate confidentiality agreement is in place.
- KPI values should be provided as accurately as possible.
- Systems, process areas, stakeholders, and current obstacles should be described clearly.
- KULIC Advisory does not require confidential or sensitive data for the Value Snapshot™ format unless separately agreed.
07
Confidentiality
Information shared during advisory sessions is treated with professional discretion. Where formal confidentiality obligations are required, a separate NDA or written agreement should be agreed before sensitive information is shared.
08
Output and Follow-Up
A Value Snapshot™ may result in an Executive Signal Snapshot™ summary. Other advisory sessions may result in verbal recommendations, notes, or agreed follow-up actions depending on the format and scope.
Outputs are advisory in nature and do not replace formal audit, legal, financial, tax, compliance, or cybersecurity review.
09
Technical Issues
If a session cannot proceed due to technical issues affecting the meeting platform, the session may be rescheduled. Clients should join on time and ensure they have access to the meeting link, internet connection, microphone, and calendar invite.
10
Contact
For questions about bookings, rescheduling, payment, or session scope, contact KULIC Advisory before booking.
dario@kulicadvisory.com
